Yes. Although we do our best to describe our products in the best possible way, of course it can always happen that you are not satisfied with your purchase. You can return a purchased item free of charge within 14 days of receipt. A motivation is no

Yes. Although we do our best to describe our products in the best possible way, of course it can always happen that you are not satisfied with your purchase. You can return a purchased item free of charge within 14 days of receipt. A motivation is not obligatory, but can help us improve our service. Please note: opened packages can NOT be returned for hygienic reasons. The customer is responsible for the return costs. These amount to &#x20AC;8.

Can I return the products?

1) Please email us as soon as possible with the following information:. Upon receipt of this e-mail, we will send you a bpost return label by e-mail as soon as possible. You can download and print this return label. Then stick the return label on the

1) Please email us as soon as possible with the following information:<ul><li>Your full name</li><li>The order number of your order.</li><li>Optional: fill out the Form for Withdrawal and attach it to your email (download here).</li></ul>Upon receipt of this e-mail, we will send you a bpost return label by e-mail as soon as possible. You can download and print this return label. Then stick the return label on the box in which you are returning the item. If possible, use the original packaging. If you use the original packaging, make sure to stick the return ticket over the original shipping label.2) Take the parcel and the return label to your nearest post office, post point or Kariboo!-spot. The bpost staff will be happy to help you.Important:<ul><li>We need to receive the returned product within 30 working days after you have received the return ticket from us.</li><li>The refund will be made as soon as possible, at the latest within 5 working days after receipt of the return, provided that all conditions as described below are strictly met.</li></ul>See also our terms and conditions.

How can you return a product?

Insentials FAQ

Return

Do Insentials supplements really work and are they safe?

When will I see results when using the Insentials supplements?

Why should I take supplements for longer than 1 month?

Can I take Insentials' supplements when I’m pregnant or breastfeeding?

Are Insentials supplements also for men?

Can an overloaded liver keep me from losing weight?

What is collagen?

Why should I take collagen?

I already eat healthy, do I need to supplement collagen?

I eat vegetables every day, should I supplement vitamins?

Supplements

Why is 10g of collagen needed?

Why is hydrolysed collagen needed?

Why is vitamin C added to the Smart Collagen 10g Shot?

Why are there keratin precursors in the Smart Collagen 10g Shot?

Why do the Smart Collagen 10g Shots come in small, brown bottles?

Does our Insentials Smart Collagen 10g Shot contain sugar or added sweeteners?

Can people with fish allergies take the Insentials Smart Collagen 10g Shot?

Is the Insentials Smart Collagen 10g Shot vegan?

When will I see results from taking the Insentials Smart Collagen 10g Shot?

How do I achieve optimal results with collagen?

Are there any side effects when taking collagen?

Is it safe to use Smart Collagen 10g Shot during pregnancy and breastfeeding?

How much Smart Collagen 10g Shot should I take?

Is Smart Collagen 10g Shot only for women?

Collagen Shot

What does the 2 in the Balance² Me formula mean?

Can taking the contraceptive pill lead to hormonal imbalance?

I have vitamin deficiencies due to long-term use of the contraceptive pill, now what?

What herbs and ingredients support the body during long-term use of the contraceptive pill?

What are the symptoms of PMS (Premenstrual Syndrome)?

How can external factors such as stress and diet affect hormonal imbalance and PMS?

I’m in the (peri)menopause and suddenly I get belly fat, what can I do about it?

Which pack should I choose for support during the (peri)menopause?

Why is the liver so important for hormonal balance?

Hormonal imbalance

What is GLH2?

What are the benefits of the GLH-2 Stabiliser?

Why is the Metabolic GLH-2 Pack the best choice?

Are there any human studies on the GLH-2?

Which Insentials supplements are for men?

What form of Magnesium is in the Insentials supplements?

Why is sufficient vitamin D important?

GLH-2 Stabiliser

Does taking medication have an impact on my vitamin intake?

I take antacids, which vitamins should I take?

I take blood glucose-lowering drugs, which vitamins should I take?

I take contraception, which nutrients should I take?

I take cholesterol-lowering drugs, which nutrients should I take?

Does the Detox Boost work on my intestines?

How do I know if my liver is stressed?

What symptoms can you experience with a stressed liver?

Can I keep taking the Detox Boost?

Why do Insentials' Packs work with the Detox Boost?

Medication

Can my vitamin plan be modified?

Do I have to redo the Face Scan if I want to reorder?

Can I buy a DNA sugar test or blood analysis for a personalised, in-depth screening?

What is so unique about your DNA test?

How does the Face Scan work?

How can I contact you for personal, real-time advice?

Your vitamin plan

How often should I take my vitamins? What is the right dose?

Can I use combine Insentials with other products?

I’m allergic to certain ingredients. Is Insentials safe?

Can I take too much of the Insentials supplements?

Do I take the Insentials supplements with meals?

What if I forget to take my vitamins?

Product use

What does Insentials stand for?

Do Insentials products lose their effect after a while?

What ingredients does Insentials use?

What is the expiry date of the products?

What does RDI or RDA mean on the packaging?

Are the products vegan? And gluten-free?

Are the products natural?

Can I get a sample first?

The brand

Why is it better to choose a subscription?

Where can I manage my subscription?

Can I stop my subscription at any time?

Can I restart my subscription?

How can I cancel my subscription?

How can I change the products in my subscription?

Subscription

How can I cancel or modify a confirmed order?

What are the payment methods for purchasing Insentials products?

How long will it take to receive my order?

I’ve lost my gift card. What should I do now?

Can I also give Insentials vitamins as a gift?

My apothecary jar is broken. Can I buy a new one?

When do I get a free apothecary jar with my order?

Order

Is IntelliProve secure, with respect to privacy?

How long does a measurement/face scan take?

How accurate is the measurement?

Does IntelliProve work on all skin tones? What about different makeup?

Can the face scan be used as medical advice?

How can biomarkers be used to assess and understand mental health?

How does a face scan work, from a technical standpoint?

What is the significance of the various parameters measured?

Face Scan